What Data We Collect and Why We Use It
When you open an account with ok400, we collect the information you submit — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process your deposits and withdrawals, and
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respond to your support requests. We do not sell your personal information to third parties. Transaction data linked to your bKash, Nagad, or Rocket wallet is retained only as long as needed to resolve disputes and meet applicable record-keeping requirements. If you contact us by live
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chat or email, the content of that conversation is stored so we can follow up consistently. We also collect basic device data — your browser type, screen size, and session timestamps — to keep the account experience working correctly across mobile and desktop. You have the
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right to ask us what data we hold about you, to request a correction, or to ask us to delete your account and associated records. Eligibility to use the platform and the extent of applicable data rights depend on your local law and the eligible region
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from which you access ok400.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.